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Terms & Conditions

All products (unless specified) will be supplied with a one year guarantee. All guarantees are either "return to base" or "on-site" depending on the product.  It may be necessary to register your product with the manufacturer to benefit from the extended warranty period, the responsibility to register the product lies with the purchaser.

Should an item fail or develop a fault please contact us as soon as possible as many "faults" can be resolved quickly over the telephone.

If the item needs to be returned you may either return the faulty item directly yourself or we will organise a collection from your premises. When the goods have been received, inspected and found to be faulty we will authorise one of the following options

1. A replacement.

2. A repair.

If the item is not found to be faulty it will be returned to you.

The manufacturers guarantee will apply to all hardware items reported to be faulty.