Refund and Returns Policy
Overview
The consumer shall have 14 days from the purchase date, the right to replace or return goods and recover the paid price thereof. The goods should be in the same condition when purchased, suitable to be resold, displayed and in its original package with all its accessories.
Several types of goods are exempt from being refund or exchange like :
- Custom made Labels / Rolls
- Custom Software / Activated software products.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a few days.
Late or missing refunds
If you haven’t received a refund yet, Please contact us at .
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are in their original packing. If you need to exchange, send us an email at .
Shipping returns
To return your product, you should send your product to: Our Office.
You will be responsible for paying for your own transporting costs for returning your item. Transporting / Delivery costs are non-refundable. If you receive a refund, the cost of return delivery will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.